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‎02-11-2023 07:34 PM

HP Recommended
Product: HP 17 Laptop PC 17-c2000 (4V792AV)
Operating System: Microsoft Windows 11

I bought an HP USB-C docking station based on HP Phone Support's recommendation.  My external monitor does not work with this docking station.  The monitor works when directly plugged into the computer.  The monitor and docking station work with my Macbook air (M2) so I have a bad feeling the USB-C port isn't up to the task.

 

Is this the case?

 

HP sent me another USB-C docking station and it also doesn't work.

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