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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎02-21-2023 03:24 PM

HP Recommended
Product: HP Notebook - 14-df0013cl
Operating System: Microsoft Windows 10 (64-bit)

My laptop isn't turning on, and CAPS LOCK is blinking.

The HP support assistant isn't helping and will not let me contact customer service because of the expired warranty.

I couldn't find the beep code online, but I am getting three long white blinks followed by two short white blinks.

I have a replacement laptop, but I would like not to lose years of data. Is my computer a lost cause, and if so, can I still recover the data and transfer it?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.