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‎03-14-2023 01:18 PM

HP Recommended
Product: HP Officejet 4630
Operating System: iOS

The previous conversation was never answered AND nothing has been changed in the app. 

My HP officejet 4630 printer was too old and could not talk to my new modem, so I bought a new printer and installed it using HP Smart in Windows.  I was able to remove the HP 4630 from the HP Smart app on the PC.  I then added the Envy Inspire 7200 using HP Smart on my iPad. But when I looked for a way to delete the old printer the option doesn't come up. 

HP Smart thinks I am just having problems adding the printer, so it tells me to check cables and network. No other option is given. According to the store I have the lates version of HP Smart mobile. 

So same question, how to remove a printer from HP Smart on iPad? Maybe have your programmer add the same hide feature to the mobile version? 

 

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