• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎03-25-2023 06:46 AM

HP Recommended
Product: HP 250 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My 250 G7 notebook only charges to 85%. It is around 2 years old and gets relatively light usage. I have checked battery profiles and gone through a diagnostic check using HP's diagnostic tool The battery itself according to the tool is fine. There are no settings that I can see that would limit the charging to just 85%.

 

Checking forums and google, this seems to be a common issues but in the majority of cases, it was because some setting was limiting the full charging. This is not the case for me. 

 

Any suggestions of what the issue might be and what I might try to get the charge back up to 100%?

 

Thanks in advance. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.