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‎04-02-2023 09:17 AM - last edited on ‎04-28-2023 08:17 AM by Retired

HP Recommended
Product: HP ENVY 5540 All-in-One Printer

I have had no problems printing until suddenly this morning when I get an error message telling me it's out of paper. There's plenty of paper, I've checked for a jam, I've reset and restarted the printer and my computer, no settings have been changed on either device. When I print a test page directly from the printer it works fine, but anything I try to print from my phone or computer says "Out of Paper."

 

EDIT: It prints fine from my phone. It only tells me there's no paper if I send a job from the computer.

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