• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
DV6-2145ER
Microsoft Windows 10 (64-bit)

Dear HP Support,

 

While checking my pc for hardware issues, I get below error in device manager for SMS/MMS.

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&0100

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

 

Could you please advise how can I get those drivers as HP support does not provide drivers for my laptop?

 

Thank you very much.

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.