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HP Recommended
HP EliteBook 820 G3
Microsoft Windows 10 (64-bit)

Hello,

I have a HP EliteBook 820 G3 with Intel 8260NGW WiFI and BT combo and with Windows 10 on it, BT is not present in Device manager. I thought that the card is faulty so I bought a brand new Intel AX200NGW combo and install it.

Result is the same, BT not present in Device Manager 😞

I mention that in BIOS I don't have BT option (to enable or disable it) and I have the latest version of BIOS - could this be somehow blocked by HP on motherboard or somenthing like that?

Who Me Too'd this topic
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