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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer
Microsoft Windows 10 (64-bit)

I can't install my printer (after I had to uninstall it.  I downloaded the HP Smart App, then connected the printer, selected it and tried to add it to my Printers & Scanners on my PC.  But it could not find the driver online and I am unable to install it.  Going to HP Support just sends me down the same path - Download HP Smart app, select printer and then back to "Driver Unavailable"

 

Any thoughts on how to fix this?  It's running Windows 11 on an ASUS laptop.  

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