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‎05-03-2023 11:41 AM

HP Recommended
Product: HP ENVY 6032e All-in-One Printer
Operating System: macOS 12.0 Monterey

Regularly after a period of inactivity the printer will not wake from sleep and my computer cannot find the printer on the network. Printer lights etc look normal but no button responds, not even the off switch at the back of the printer will turn off the printer. Pulling out the mains cord and waiting 30 secs resets the printer and then it works normal again. I see there was a thread in this forum on the same subject in 2021 but no effective solution was offered. According to HP Print Smart App my firmware which has been updated this year is up to date.

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