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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-18-2023 12:38 AM

HP Recommended
Product: HP LaserJet MFP M140we Printer
Operating System: Microsoft Windows 11

Hi there and good morning.

My HP SMART website account (hpsmart.com says) that my printer is offline, but that's not the case as I am able print normally and my printer is connected to my Wi-Fi in my home.

 

Exact error wording: "Printer is offline. You might not be able to print."

 

Even my HP Smart app for notebook says there is no error, the printer is ready to print, and I can print.

 

The reason i am here is that I worry that HP cannot see my ink cartridge level to send me new cartridge 🙂

Thank you for your help

Klaus 

 

 

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