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‎05-21-2023 08:42 PM

HP Recommended
Product: HP EliteBook 1050 G1 Notebook PC
Operating System: Microsoft Windows 11

After a routine Windows 11 update yesterday the 'Sure Start' power-on authentication is malfunctioning & won't recognise my fingerprint or password.  Holding down Esc, F10, F11 or F12 changes nothing in that I still end up on the Sure Start power-on authentication screen, despite F10 giving the 'Entering set-up mode', F11 giving the 'Entering factory recovery' & F12 giving the 'Enetring network boot' messages.

I'm on a HP Elitebook 1050 G1.

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