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Common problems for Battery
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05-28-2023 10:41 PM
Product: HP Notebook - 15g-dr0006tx
Operating System: Microsoft Windows 10 (64-bit)
The serial number of my device got changed, can anyone help me to replace my original serial number and the product ID.
My device is shown differently in HP. HP is not autodetecting my product.
And its showing the name as InsydeH20 EFI BIOS
Serial Number as ABCDEF0123
Product ID as 1234567#ABA
My original model name HP Notebook - 15g-dr0006tx
PLEASE HELP ME.......
Solved! Go to Solution.
Who Me Too'd this topic
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