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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet Pro 9018e All-in-One Printer
macOS 12.0 Monterey

Whenever I try to initiate a live chat with HP support, I fill out the page where I insert my phone number and a description of the issue, and when I submit that form, it loads a blank live chat page that no one ever connects to.  I can't seem to get in contact with live chat ever - it ALWAYS opens a chat window with no text, no one connects to it, I can post messages to the chat but I'm not connected to anyone.

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