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‎07-04-2023 10:26 PM

HP Recommended
Product: HP ENVY Inspire 7255e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I called HP Support regarding my new printer printing gibberish on its own and was transferred to Geeks.

They tried a fast talking scam on me like another revirw I read on the board.

They told me my laptop was infected and that it needed fixing, a new firewall and long term “supervision “. I explained I had Aura security and windows Defender but they convinced me that:

1. They fixed the problem with printing

2. They did help me to login to HP SUPPORT

3. They told me my laptop was now clean and they would monitor it.

Several hours later the printer began with the gibberish they claimed to have cured. I also confirmed my Aura and Defender were fully up to the task.

i requested a refund the next day but was transferred to the same tech I had talked with and who LIED that my software was not sufficient. I stopped my check to them and won’t even give them a 1 star review.BEWARE!!!

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