• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎07-11-2023 10:39 PM

HP Recommended
Product: HP Pavilion 15-au043ca (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I've just replaced the battery (previous battery had swollen extensively) and replaced the HDD with a SSD. After installing Windows 10 64-bit, the touchscreen works for perhaps a minute after the system boots and then it disables itself. I can re-enable it either by rebooting or by going into the device manager and disabling/enabling the driver, but again it only remains enabled for about a minute before it stops responding. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.