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HP Recommended
9015e
Microsoft Windows 10 (64-bit)

HP is getting far to intrusive when it comes to software. I switched to a 9015e when the 8600 printer head failed.. HP wants you to use there desktop printer App but to do so it requires you hand over your email address and they want your cell phone number to, So to understand, you own the printer but they want to own you. I declined to set up the app and chose to download the full software, same as I have for the 8600 and guess what , the installer unpacks the software but fails to complete the installation, What a surprise.

I also understand  HP will only recognize there brand of cartage's so if you are planning on using a off brand replacement forget it.

And in case you haven't read the HP agreement it gives them the right to store, collect and share the information it gets from you when you use the app.

 

We collect, use, disclosure, and otherwise process personal data as defined by applicable law to manage your relationship with HP and HP Services and to better serve you when you are using HP Services by personalizing and improving your experience. We use and otherwise process your data for the following business purposes:

 

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