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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-23-2023 12:37 AM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer

I want to use the scan feature, but everything I read says I have to be connected to wi-fi to downlod something. For some  reason, the printer will not work if I connect it to my modem or router, so I have it connected to the pc.

What can I do to use the scanner?

 

Thanks!

Al

 

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