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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎07-23-2023 04:30 PM

HP Recommended

I have had trouble with getting the printer to connect to the wifi for weeks! I've tried turning it off and on, disconnecting it from power source, using a usb connection to the printer and nothing is working. I also tried the diagnose tool, but it has not brought up any issues. The printing queue will only show it as paused, and my router shows the device has connected to the internet. I am also seeing the E , printer cartridges flash, and lights blink if I try to reset the wifi too many times. Please help! 

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