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Common problems for Connectivity Issues
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08-07-2023 11:36 PM
Product: HP Officejet Pro 8625 e-All-in-One Printer
Operating System: Microsoft Windows 11
I tried to reconnect the HP Officejet Pro 8625 to the network. I went to the screen in the printer and pick Setup and scrolled down to Network Setup, Wireless Setup Wizard, but it said 'This feature is locked by Admin' even though I am the admin. I also pressed Setup in the Wireless Summary screen, and tried 'Restore Network Default', still says locked by admin. So right I have no network connection for the printer. Please help. Much appreciated.
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