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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-11-2023 01:31 PM - edited ‎08-11-2023 01:40 PM

HP Recommended
Product: HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)

Hello there! I recently purchased a new HP ENVY x360 2-in-1 laptop a month ago. Yesterday it got stuck in the automatic repair mode and today i reset it by to shop I’ve bought it from, they reinstalled the windows but now I can’t see the tablet mode in settings under display. There’s no rotation lock in the action center, when i fold my laptop it doesn’t go into the tablet mode, however the touch screen still works but it’s still not in the tablet mode and I can’t use it as a tablet. Please help me out! I’ll highly appreciate It. Thanks

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