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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet Plus 4120 All-in-One Printer

Error message is ‘There was a problem sending your Shortcut.  Please try again later’

I have rebooted all devices, including router, removed and re-added shortcuts.   IOS 16.5.1 on MacBook, 16.6.1 on iPad

This has occurred in the last few days and I notice there was a HP Smart software update recently

Shortcut is to save to OneDrive

I cannot find anything online

Please help, thank you

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