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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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HP DeskJet Ink Advantage 3790 All-in-One

I did a clean install of macOS Sonoma 2 days ago and now I'm unable to install the latest drivers from the Easy Start application as the app fails to detect the necessary software required to unlock the printer's functionalities.

 

It appears the drivers for macOS 14 are not yet available, hence the error message claiming Easy Start is "unable to automatically detect drivers for your product". Until a driver finally pops out a temporary solution is to use either the Secure AirPrint function or the HP application from the App Store.

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