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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 11

How can I dispute page counts? We have been closely monitoring the pages printed and it does not match what my account says. For example, HP account says 112 pages printed on 10 October, when in fact only 22 were only printed. 

This is a huge discrepancy and has happened on many days - even pages printed on days / dates we are closed.

Who can I talk to, to resolve this? 

Virtual Assistant takes me round in circles.

 

I feel we are being over charged and scammed on this service

 

 

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