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10-21-2023 02:01 PM
My printer is an HP LaserJet Pro MFP M28a without wi-fi. The PC operating system is MS Windows 10. There are only buttons CANCEL, COPY and ON/OFF.
After a successful firmware update (20230403, 5.0 MB, Jun 12, 2023) the green light keeps blinking and the printer is useless.
I want to remove the current firmware update and to reset my printer to the original factory installed firmware.
Please, give me instructions. Thanks in advance.
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