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‎11-24-2023 06:35 PM - last edited on ‎11-25-2023 08:29 AM by Retired

HP Recommended

I'm trying to use the USB-C to connect 2 monitors to my laptop for work. When I plug in the USB-C adapter that has 2 HDMI nothing shows up. I know the adapter works because it works on my ASUS laptop. I get a windows popup message "Display connection might be limited" and nothing shows up.

 

Windows and Bios all show up to date.

 

I checked the windows device manager and nothing shows as unknown.

 

Is there a driver or something I need to get the USB-C to allow the displays to work?

 

HP Laptop 17-cn3xxx

Product 7F8G5UA

[Personal Information Removed]

 

Thanks in advance for any help.

 

 

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