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‎11-26-2023 08:42 AM

HP Recommended
Product: HP Pavilion 15-bc051nr
Operating System: Microsoft Windows 10 (64-bit)

Thanks in advance for your assistance.

 

I have an HP Pavilion 15-bc051nr (notebook) that i purchased in 2017. I love and adore it except the battery no longer works -- it must be plugged in for power.

 

I have a few questions: 1) is it possible to find a replacement battery and, if so, how would i have it installed? I don't see a place to even remove and install a new battery on the back of the computer. In any case, I don't know where to find a replacement battery and then have it installed.  2) is it better to just buy a new notebook and, if so, do you have any suggestions on which HP notebook is most similar to the one I have now (maybe a little smaller and lighter weight)?

 

I am not a gamer and just use the laptop for internet searches and word, excel, etc.

 

Thanks for your help.

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