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HP ProBook 450 G0 Notebook PC

Hello community,

 

PC doesn't want to fully boot anymore.

Have tried all possible tests and recovery options.

 

HP PC Hardware Diagnostics UEFI results:

 

SMART Check : PASSED

Short DST : FAILED

FAILURE ID Hard Drive 1 :  PLMA1D-6PR000-QFPJXG-60W603

 

I guess hard drive is dead and/or missing boot files.

Where can I find information on these failure IDs?

Whats is the procedure to repair?

 

Thank you.

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