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HP Recommended
HP USB-C G5 Essential Dock
Microsoft Windows 11

The USB-C G5 Essential Dock has from what I hear compatibility issues. It will not connect any displays 1- HDMI or the 2- Display Ports. Yes, the HDMI works at the laptop directly the monitors which have HDMI and Display Ports. It will not charge the Laptop via the USB-C port. It does connect the USBs for the Printers, Sound and 2- 4TB HDD. Everything has been updated and the suggested drivers installed. looking to return the USB-C G5 unit, but checking here first.

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