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Do you need help in changing the screen resolution on HP Notebooks & Monitors Click here for the details.

‎01-08-2024 02:55 AM

HP Recommended
Product: HP Z40c G3 WUHD Curved Display
Operating System: Microsoft Windows 10 (64-bit)

Hi, I can’t update my monitor Z40c G3. I have reviewed this forum, tried all the tips I found online but there is nothing to make the update tool to find my monitor. I contacted HP, they gave me a few tips but nothing works. I reset the monitor, removed the cables and pressed power, bla bla bla… nothing woks. They said the case was escalated but after 10 days I have zero response.

 

HP is so bad treating their customers. When I had an issue with my Macbook, Apple called me every two days to inform how the case was (even if it was to say that there were no news).

 

The thing is that HP suggested me to update the firmware to fix audio issues that I have experienced.

 

Is there a way to fix this or get them to fix my issue or should I seek a legal solution?

 

Thanks

 

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