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‎01-11-2024 07:35 PM

HP Recommended
Product: HP ProBook 430 G6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

i just got this pc HP ProBook 430 G6 - i5-8265U and it has what looks like the fingerprint scanner on it located below the down arrow

 

it is not in the device manager

 

i downloaded the drivers but they did not turn on the sensor

 

hp shows it in the parts section however this pc may have come with the sensor but may be missing the cable  https://support.hp.com/us-en/document/c06510344

item 7

 

how can i tell if it actually has the parts to run the sensor and i just did not get the correct driver

or might i have to take the back off and look for the sensor and cable to make sure they are really there? it seems if the panel shows the sensor them part of it is on the pc.  thanks

 

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