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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-14-2024 08:34 AM

HP Recommended
Product: HP LaserJet MFP M140w Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer pretends it is disconnected (in the hp smart app) though it is actually connected on my wifi networks.

I have printed test report and it says it has a valid ip address

I also suspect that a recent cancellation of my hp instant ink contract might be the cause, though the toner installed in my printer has not been delivered by the instant ink program

How can I fix this

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