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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-17-2024 12:38 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F1AV)
Operating System: Microsoft Windows 11

I used to be able to have a second display on my laptop. Suddenly, I can no longer detect multiple displays. When I go through Settings, to "Detect Other Display" I get "We didn't detect other displays."

Yes, all the cables are connected and yes, the display is on. In fact, it works fine with any other computer except my Omen - even though it DID work perfectly fine a while ago.

It isn't the port. I have tested two different ports - HDMI and the mini-port with a hub connecting a VGA cable. Neither work on my Omen, but everything works fine when I have tried with two other computers.

I also get a weird pop-up now when I reboot - don't know if this is related, but it didn't used to do this:

LIBCURL INITIALIZED!!!!!

LIBCURL SSL ENABLED !!!!!

 

If anyone has any ideas, I'd appreciate it.

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