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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
01-22-2024 08:50 AM
Product: HP OfficeJet 5255 All-in-One Printer
Have an HP Officejet 5255, Printer not communicating with cartridge, Cleaned the cartridge and the contacts . Reinserted cartridge and restarted printer. Still got message - "printer not communicating with cartridge." Turned off printer and repeated the cleaning process - Still didn't work. Repeated Cleaning process and Inserted a New cartridge and got same message. Just started using "Instant Ink." Got this problem just before joining "instant Ink" to get a new cartridge and still get the message.
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