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‎01-25-2024 05:51 PM

HP Recommended
Product: HP LaserJet Pro CP1525nw Color Printer

I'm having frequent paper jams (every 2 pages or so) from Tray 2.  I think I need to replace the pickup rollers.   I've reviewed the steps in the support discussions and on YouTube videos.  All refer to the Secondary Service menu. I can't find such a menu on my CP1525nw.    I've referred to the online documentation on the menu structure, printed the menu structure from the Setup Menu on the printer and neither refer to it either.  So, my first question is: how do I get the pickup roller in the correct position to replace it?  

 

My second question is: how do I know I'm buying a roller replacement set that will actually work on this printer?  Is there a part number (or several part numbers) that I should be looking for?   I've seen several online sites that refer to RM1-4426-000. Others refer to RM1-8047 and  RM1-4840, and yet others to  RM1-4425-cln , RM1-4426, RL1-1785-cln , RL1-1802-cln.

And lastly, where can I find documentation on the complete replacement process?   Or is what I find on YouTube the best there is?  

 

I'm willing to just take a shot as the parts seem to be pretty cheap, but I don't want to waste my time (or make my current problems worse).  Thanks in advance. 

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