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‎01-28-2024 02:28 AM

HP Recommended
Product: 15-dy2152wm
Operating System: Microsoft Windows 11

This laptop is completely dead beacuse  it will not turn on, and when pugging the power cord, the LED lights do NOT show any activity at all.

I checked the ac adapter with a multimeter hoping it might be the issue, but it provides 19v . I used a Kill A Watt Electricity Usage Monitor to see if the laptop was acually pulling any electricity and the monitor shows 0.03 Amp. I replaced the power jack because it seemed the port was not very solid and the LED light never showed any activity, but after pluging the cord back,  I did not see any change, except one time when the monitor started showing 0.5 Amp for about 15 mins, but still the LED light on the port OFF,  I did try to turn ON the laptop at that moment but it is still dead. I unplugged the cord and reconnected it after a minute,and the monitor was back to the 0.03 Amps.

BTW, the warranty was recentrly expired and I am wondering if replacing the battery might fix the laptop, or if the issue is reallly the motherboard.

 

Any advice is greatly appreciated

  

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