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‎02-09-2024 11:14 AM - edited ‎02-09-2024 11:37 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)

Edit: I don't know why, I don't know how. The Laptop managed to autoconnect to the Wifi and I actually was online. I guess the package/install wasn't corrupted/faulty and for whatever reason it just couldn't unpack/install properly.

 

 

Hi, apparently the Gaming Hub Software tried to install a "Realtek Omen SDK", which failed. 

I can't connect to the Internet, neither via Ethernet, nor via Wifi. 

Restarts won't fix it and the following error message only occured after like the 5th restart (incl. opening the Gaming Hub software, every single time). 

 

I get the German message "Das erforderliche Realtek SDK meldet einen Fehler. Um dieses Problem zu beheben, wählen Sie bitte "Aktualisieren", um das OMEN SDK-Paket neu zu installieren."

 

Basically I should try to reinstall that SDK via the shown Button. 

However, I only get a message "Netzwerkfehler" - Network error, since that SDK apparently crashed my Network Adapter. 

 

It seems to me, that I'd need a link to that specific SDK, download it on any device, send it to my Omen-Laptop and install it from there. 

 

Thanks for your time and help! 

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