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‎02-26-2024 09:40 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)
Operating System: Microsoft Windows 11

Hi, I received an error today Smart hard disk error (301), upon diagnostics it says HP hard drive check has identified a critical failure in your system that requires repair. Failure ID GSMBMH-B8LC1S-MFPX1G-608J03. I have only had this laptop about 15 months and is now out of warranty and I am in Thailand no where near a HP service center. It has now managed to boot up into windows, but i'm scared to shut down or restart in case I can't get it back on, as I need the laptop for work. I'm looking for suggestions on what to do and what could have caused this. I noticed it has updated to a new version of windows yesterday and I wonder if that has triggered it. Thanks

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