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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-02-2024 04:00 AM

HP Recommended
Product: HP ENVY Pro 6430 All-in-One Printer

Since the latest and  newest update I have had my HP Easy Scan crash on many occasions - unable to edit scan prior to saving, and many other issues.

 

This update is nothing but an inefficient waste of my time having to redo many pages of scanning that have already been processed up to the point of saving.

 

What is the solution? 

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