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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet 5255 All-in-One Printer
Microsoft Windows 10 (32-bit)

HI,

I am unable to access the Instant Ink website as I normally do. I have tried multiple devices and computers, both at home and at work. When I log in, the timing circle just keeps circling, and it never shows me the account overview or any of the other options. Every once in a while it will switch for a few seconds to a screen that says "Loading HP Cloud Services", but then it just goes back to the circling timer icon. Is the website down?

 

Thanks. 

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