Printer Paper Jams & Feed Issues

I am copying a post made a couple of years ago because the original poster describes exactly what is happening with my printer which is the same as this poster's printer. Unfortunately, this poster never received a resolution. Hopefully, I will have better luck! I actually determined that 2.5 pages will be moved through the printer before the loading times out and it stops loading. I have to open the ADF and remove the 3rd sheet but the first 2 sheets have passed through fine...but unfortunately without any scanning or printing happening of what was pulled through the printer by the document feeder. Help!

The old post which perfectly describes my issue is:

My HP OfficeJet 6958 All-in-One has an issue when scanning documents via the automatic document feeder.

My document or documents feed fine, but the scanner does not seem to be able to detect the end of the document. When scanning a single page document the document feeder continues to run and run even after the single page has been fully scanned. When scanning a multi-page document, the document feeder picks up page after page successfully, but after the final page fully runs through the scanner, the document feeder continues to run and run. In both scenarios (single page or multiple pages), after the final page has run through the feeder, the feeder continues to run and ultimately results in an error.

On the small touchscreen of the printer itself, I get the following error message:

The document feeder was not able to pick up the original. Make sure the document feeder cover is closed completely, load the original in the document feeder, and try again.

As previously stated, these errors occur after the last page has been fed through the feeder. It looks like the scanner/feeder is having trouble identifying the end of the document.

I am using 8.5x11 paper and I have tried performing the reset by disconnecting the power for 60sec while the printer is on.

Many thanks in advance!