• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎04-12-2024 11:56 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (771S7AV)
Operating System: Microsoft Windows 11

Hello everyone,

I have a problem a problem with my battery. It's full charge capacity is decreasing although I have used it just for three days, and the cycle count is just 3.

Also, the battery discharges rapidly and the estimated remaining time is often wrong and variable.

Note that, I always plug the charger in the laptop 24/7, and when I unplugged the charger, I use the battery till it's 90%, and then I continue to put the charger and keep it even if the battery is 100% or even I make the laptop sleep.

I don't remember that I discharged it, through those 3 days, for more than 50%.

Please don't tell me to activate any modes related to battery care, because hp doesn't provide any of them for gaming laptops, especially victus.

Thanks for your help.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.