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‎04-16-2024 11:39 AM

HP Recommended
Product: HP Smart Tank 7305 All-in-One

Hello everybody.

Earlier today I bought a HP Smart Tank 7305 printer, because I needed a duplex, wifi printer.

I followed the instructions and installed everything with the software downloaded from the HP website, but when I tried to print a file, I noticed that the duplex option was not available (it couldn't be chosen, as if it was disabled, so I could only print on one side of the sheet).

I installed the app on my cell phone, and sending the file to the printer, it does print in duplex mode.

I'm really desperate, because clicking on the properties of the printer from the file to be printed, there are no options except vertical/horizontal, format and print quality.

Has anyone experienced the same problem? I don't know what to do!

Thanks in advance for your attention.

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