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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎05-01-2024 12:02 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-xf0000 (758R3AV)
Operating System: Microsoft Windows 11

hello, my battery wear changes drastically and suddenly. Several software, cmd commands, and hp hardware diagnostics have the same results.
I have an 83k mWh battery (design capacity) and my full charge capacity (wear level) oscillates between 20% (60k mWh; even though I bought it 4 months ago) and even -2% (84,500 mWh)
I don't know if this is normal, every day more than 10% wear changes
Plz help me 😞

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