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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎05-08-2024 12:12 PM

HP Recommended
Product: HP ENVY x360 15 Convertible PC 15-eu1000 (4V9Q2AV)

Hello;

My wireless adapter stopped working overnight. Device manager shows the driver present but unable to start. I tried all the following:

 

1. reboot

2. network troubleshooter

3. Disable/enable Wi-Fi driver

4. Scan for HW changes

5. Check WLAN AutoConfig service running

6. Check for recent WIndows updates (none found)

 

I loaded the latest MediaTek MT7921 Wi-Fi driver. No difference in fact it doesn't even show up in Device manager anymore.

 

I then rebooted and ran a system Test. I got the following message.

 

"Wireless module check: NOT INSTALLED" 

 

What does this mean? I looked through all the BIOS settings and couldn't find any entry to enable this. Is this a hardware failure??

 

Thanks

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