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    Information
    Need Windows 11 help?
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP OfficeJet Pro 9012 All-in-One Printer

Hello, since the last update from HP and Windows 11 the print driver is not installed anymore. I de-installed the whole printer and installed all again. Windows 11 Updates are all installed and the notebook is running without problems. Does someone have an idea?

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