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‎05-13-2024 02:46 AM

HP Recommended
Product: HP 975 Keyboard
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I recently bought a HP 975 Keyboard and installed HP Accessory Center to go with it

However the only way I can get the keyboard to show up / be connected in the program is to completely forget the keyboard, restart the computer and re connect it.

I get exactly the same outcome weather I use dongle or Bluetooth connection

I have updated the keyboards firmware but I think that only fixed an issue where the keyboard crashed itself?

I do stock and sell these keyboards but I don't want my customers to have the same issues

 

The computer I am using is a HP Z workstation and I have tested on other computers

 

I think that the Accessory Center may just be bugged

Is there any known fix I can try?

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