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‎05-21-2024 12:20 AM

HP Recommended
Product: T

Hi,

I am trying to push a ThinPro V7.2 image to a group of T530 thin clients and am encountering this strange issue. The job sends successfully and I can observe the Thin Client beginning the imaging process but after 3mins it stops and the job fails with the following message:

 

2024-05-21 16:03:35Map repository to: Master Repository
2024-05-21 16:03:35Successfully sent task to the HPDM Gateway
2024-05-21 16:03:38Task has been retrieved by the Agent.
2024-05-21 16:07:06[Error code: 1083392] [Module: Agent] [Category: Other HPDM workflow error]
2024-05-21 16:07:06[Error Details]: Deploy image using repository Master Repository. Failed to download NC T540 7.2 NoWLS.dd.gz from /Repository/Images/NC T540 7.2 NoWLS. Failed to execute DeployImage task. ErrorCode: 1083392, Error Info: ../../Task/common/MachiningTask.h@40: Failed to execute the prepare file. ../../Task/linux/ImageTask_ThinPro6.cpp@97: Killed Failed to create /home/user/.thinclient-config.xml! QXcbConnection: Could not connect to display /usr/sbin/hptc-ts-reboot: line 29: 18452 Aborted hptc-dialog --title="$titleStr" --critical --hspacing=20 --hwidget=label --text="$msgStr" --break --hstretch=1 --okay ../../Task/common/MachiningTask.h@40: Failed to execute the prepare file. ../../Task/linux/ImageTask_ThinPro6.cpp@97: Killed Failed to create /home/user/.thinclient-config.xml! QXcbConnection: Could not connect to display /usr/sbin/hptc-ts-reboot: line 29: 18452 Aborted hptc-dialog --title="$titleStr" --critical --hspacing=20 --hwidget=label --text="$msgStr" --break --hstretch=1 --okay
2024-05-21 16:07:06Failed to execute common task.
2024-05-21 16:07:06ErrorCode: 1083392


Once the job fails the image file and its parent folder are deleted from the repositories folder on the HPDM server.

What is happening here?

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