Unable to deploy ThinPro v7.2 to T530 with HPDM v5.0.10 - Error 1083392

[stevengcdap]

Hi,

I am trying to push a ThinPro V7.2 image to a group of T530 thin clients and am encountering this strange issue. The job sends successfully and I can observe the Thin Client beginning the imaging process but after 3mins it stops and the job fails with the following message:

2024-05-21 16:03:35	Map repository to: Master Repository
2024-05-21 16:03:35	Successfully sent task to the HPDM Gateway
2024-05-21 16:03:38	Task has been retrieved by the Agent.
2024-05-21 16:07:06	[Error code: 1083392] [Module: Agent] [Category: Other HPDM workflow error]
2024-05-21 16:07:06	[Error Details]: Deploy image using repository Master Repository. Failed to download NC T540 7.2 NoWLS.dd.gz from /Repository/Images/NC T540 7.2 NoWLS. Failed to execute DeployImage task. ErrorCode: 1083392, Error Info: ../../Task/common/MachiningTask.h@40: Failed to execute the prepare file. ../../Task/linux/ImageTask_ThinPro6.cpp@97: Killed Failed to create /home/user/.thinclient-config.xml! QXcbConnection: Could not connect to display /usr/sbin/hptc-ts-reboot: line 29: 18452 Aborted hptc-dialog --title="$titleStr" --critical --hspacing=20 --hwidget=label --text="$msgStr" --break --hstretch=1 --okay ../../Task/common/MachiningTask.h@40: Failed to execute the prepare file. ../../Task/linux/ImageTask_ThinPro6.cpp@97: Killed Failed to create /home/user/.thinclient-config.xml! QXcbConnection: Could not connect to display /usr/sbin/hptc-ts-reboot: line 29: 18452 Aborted hptc-dialog --title="$titleStr" --critical --hspacing=20 --hwidget=label --text="$msgStr" --break --hstretch=1 --okay
2024-05-21 16:07:06	Failed to execute common task.
2024-05-21 16:07:06	ErrorCode: 1083392

Once the job fails the image file and its parent folder are deleted from the repositories folder on the HPDM server.

What is happening here?