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‎06-02-2024 10:55 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S0AV)
Operating System: Microsoft Windows 11

I am trying to connect my dual monitor display to this laptop but only one of the monitors is being detected. I did a bit of research and came to the conclusion that i must need a display dock to be able to get the 3rd display to work. 

 

I bought a Kensington MD120U4 Portable Docking station which i was under the under the impression would work straight out of the box. However when connecting the displays via that neither are working. I have tried different wired connections and it always just shows a message on the displays "no cable". 

 

What do i need to do to get this laptop to work with two additional displays so that i have three displays in total? Are their drivers  i need to install? Is there a specific device i need to use instead of the current docking station i'm trying to use?

I'm a pretty basic computer user who just needs more screen space so please explain to me things as if I were 5 else i might not "get it", thanks. 

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