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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-10-2024 07:39 AM - edited ‎06-13-2024 08:56 AM

HP Recommended
Product: HP Laptop PC 15-dw3000 (31R09AV)

Hi everyone,

 

Few months ago, I observed some horizontal blue lines at the bottom of my screen. It appeared all the time even during boot. Also a indigo line appeared at the right end of screen and left end pixels also started malfunctioning. As screen replacement costs nearly half the laptop I ignored the problem and kept going.

 

But day by day more no of lines at bottom are getting blue and now it is to cover the whole task bar. Left and right lines are stable at the previous state.

 

A part from the bottom middle shows normal colors of taskbar when pc is idle and after a while that lines get back to complete blue.

 

Is there any way to stop the no of dead pixel lines from increasing?

 blue line at bottom of screenblue line at bottom of screen

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